It's beyond me . . .

. . . why I must face the opportunity of taking a survey every time I land on a web page, attempt a drive-through deposit, or order something on-line. I mean, really, dear company, if you're so keen on making me happy, just get me through this tedious task (probably #10 of 25 on the list for today) without making a mistake, okay?

Be faster, more efficient, maybe more innovative in the way you provide your service - rather than starting another chapter by asking me if there's anything else you can do for me today. Let's just get this one thing done - and I promise, I'll be smilin' from ear to ear!

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